FAQ

Are there additional costs?

We offer free shipping on everything offered on our race pages.  When you register, you’ll receive your Tyvek bib shipped to you at no additional cost; after you submit your time, your gorgeous medal is shipped with no additional cost to you!  We do offer add-on products (e.g., like repositionable stickers and t-shirts to celebrate your success) for a discounted price – but even those are shipped with no additional cost to you as well!

What about Refunds?

One thing we pride ourselves here is that our races are flexible.  You can run them where you want, when you want, and how you want.  We share this here because if you become injured or have anything else that might prevent you from running your desired distance or speed, you can still participate at a slower and even shorter distance.  Additional, because we ship out the bibs right after you register, we do not offer refunds.

Where and how do I submit my time?

When you receive your bib in the mail you’ll receive your instructions on where and when you can submit your time.  You can also email your time to alex@greateightraces.com.

I just registered. What should I expect next?

Awesome and welcome to the party!

Soon after registering our team will get your bib in the mail.  If you ordered any add-ons you’ll receive those in the mail with your bib.  You’ll receive instructions with your bib on how to submit your time.

After the race commences (noted when you registered), you can run your race and then submit your time.

Once your time is received we will mail your beautiful medal (plus any other add-on goodies that you might have added after receiving your bib).

Can I really race for FREE?

True to our word, if you have enough friends register using your referral code (you’ll receive $3 back for every referral) then your final registration cost will be $0!

There is a small processing fee, taxes for those in Utah, and cost of add-ons that that we cannot reimburse.  But you are racing for free because your registration is completely paid for!

How will I receive my referral credit?

Every time a friend signs up with your referral code you will receive $3 back on the credit or debit card you registered with.

What if I get more referrals after getting FREE registration?

The system is setup to stop processing referrals as soon as you reach your FREE registration.  If you’ve got to this point we encourage you to talk to us as we just might have a way for you to make some extra cash via our affiliate program.  I mean seriously, you’ve got a great network of friends!

FAQ didnt solve your problem?

Here are several ways to contact us

Need Support?

Sometimes you just can’t answer every question in a quick list…

Get the Help You Need

If you’re looking for more information on your training, would love to get tips and encouragement then come out check our group on Facebook, Motivate Me to Run!  You will get direct access to an RRCA certified running coach and a group of walkers and runners that are passionate about sharing and encouraging on another on towards success!

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Looking for tips with your training?

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Need some encouragement along the way?

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Get motivated ?

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